Privacy Policy

Last updated: October 20, 2025
Your privacy matters to us.
At LUGVO, we respect and protect the privacy of our corporate partners, distributors, and business clients.
This policy explains how we collect, use, and safeguard information in a B2B context.

1. Information We Collect

We may collect the following data:
Company name and business registration details
Contact person’s name, title, email, phone number, and address
Billing, shipping, and payment information
Order history and communication records
Website usage data (such as IP address and analytics)

2. How We Use Information

Your data is used to:
Process quotations, orders, and invoices Communicate about products, shipments, and after-sales support
Improve customer service and website performance
Send updates or product news (only with your consent)
Comply with legal or regulatory obligations

3. Data Protection

We take data security seriously.
All information is stored securely and accessible only to authorized personnel.
We use technical and organizational safeguards to prevent unauthorized access, disclosure, or loss.

4. Third-Party Disclosure

We may share necessary data with:
Logistics and shipping partners
Payment processors or accounting providers
Legal authorities when required by law
We never sell or rent your personal or business data.

5. International Data Transfers

As we serve clients worldwide, your data may be transferred to or processed in countries outside your own.
We ensure that all such transfers comply with applicable data protection standards (e.g., GDPR, CCPA).

6. Data Retention

We retain business information only as long as necessary to fulfill contracts, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to:
Access and review your data
Request correction or deletion
Withdraw consent for marketing communications
To exercise these rights, please contact “info@lugvo.com”

8. Policy Updates

We may update this Privacy Policy periodically.
The latest version will always be available on our website.

9. Contact

Email: info@lugvo.com
Website: https://www.lugvo.com

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